At Carrelage JAD inc., protecting your personal information is a priority. This policy explains what information we collect, how it is used, and how it is protected, in accordance with Quebec's Law 25.
1. Personal information collected
When you fill out our contact form or request a quote, we may collect:
- First and last name
- Phone number
- Email address
- City
- Project details (type of work, approximate area, materials, etc.)
We only collect the information necessary to respond to your request.
2. Use of personal information
The information collected is used to:
- Respond to your quote requests
- Communicate with you about your project
- Schedule a visit or a call
- Improve our services
We do not sell, trade, or share your personal information with third parties for commercial purposes.
3. Cookies and browsing data
Our website may use analytics tools (e.g., Google Analytics) to:
- Measure site traffic
- Understand visitor behavior
- Improve the user experience
These tools may collect data such as:
- IP address
- Device type
- Pages visited
- Visit duration
You can disable cookies through your browser settings.
4. Retention and security
Personal information is stored securely and is accessible only to authorized persons.
We implement reasonable measures to protect your information against unauthorized access, disclosure, or loss.
5. Your rights
In accordance with Quebec's Law 25, you have the right to:
- Access the personal information we hold about you
- Request a correction
- Request deletion of your information
To exercise these rights, please contact us.
6. Person in charge of personal information protection
Person in charge: Dylan Gionest
Company: Carrelage JAD inc.
Email: gestion@carrelage-jad.ca
7. Policy updates
This policy may be updated at any time to reflect legal or operational changes.